Dewy AI Terms of Use

Version 1.0. Last Revised on November 4, 2025

Welcome to Dewy AI! Please review these terms. You can also read our Privacy Policy or visit our homepage to get started.

The Dewi AI mobile application (the “App”) and the website located at www.dewy.chat or dewy.chat (the “Site”) are copyrighted works belonging to Dewy AI (“Company”, “us”, “our”, and “we”). Certain features of the App or Site may be subject to additional guidelines, terms, or rules, which will be posted in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms. Subscriptions refer to the services or access to the App or Site offered on a subscription basis by Dewy AI to you. These End User License Agreement and Terms of Use (these “Terms”) set forth the legally binding terms and conditions that govern your use of the App and Site. By accessing or using the App or Site, you are accepting these Terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these Terms (on behalf of yourself or the entity that you represent). You may not access or use the App or Site or accept the Terms if you are not at least 16 years old. By continuing to access our products or anything provided by Company on the App or Site, you automatically accept these Terms. If you do not agree with all of the provisions of these Terms, do not access and/or use the App or Site.

Please be aware that Section 10.2 of these Terms contains provisions governing how disputes that you and we have against each other are resolved, including, without limitation, any disputes that arose or were asserted prior to the effective date of your acceptance of these Terms. In particular, it contains an Arbitration Agreement which will, with limited exceptions, require disputes between us to be submitted to binding and final arbitration. Unless you opt out of the Arbitration Agreement: (1) you will only be permitted to pursue disputes or claims and seek relief against us on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding; and (2) you are waiving your right to pursue disputes or claims and seek relief in a court of law and to have a jury trial.

1. Accounts

1.1 Account Creation

In order to use certain features of the App or Site, you must register for an account (“Account”) and provide certain information about yourself as prompted by the account registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the App or Site. Company may suspend or terminate your Account in accordance with Section 8.

1.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

2. Access to the App and Site

2.1 License

Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the App solely for your own personal, noncommercial use on Apple-branded products that you own or control, subject to the Usage Rules set forth in Apple’s Media Services Terms and Conditions (available at https://www.apple.com/legal/internet-services/itunes/). This license includes access via Family Sharing or volume purchasing, if applicable. For the Site, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.

2.2 Certain Restrictions

The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the App or Site, whether in whole or in part, or any content displayed on the App or Site; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the App or Site; (c) you shall not access the App or Site in order to build a similar or competitive application, website, product, or service; and (d) except as expressly stated herein, no part of the App or Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means; (e) you shall not upload, post, transmit, or otherwise make available any content that is illegal, including but not limited to content that is illegal in the country of access, or any content involving individuals under the age of 18. Unless otherwise indicated, any future release, update, or other addition to functionality of the App or Site shall be subject to these Terms. All copyright and other proprietary notices on the App or Site (or on any content displayed on the App or Site) must be retained on all copies thereof.

2.3 Modification

Company reserves the right, at any time, to modify, suspend, or discontinue the App or Site (in whole or in part) with or without notice to you. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the App or Site or any part thereof.

2.4 No Support or Maintenance

You acknowledge and agree that Company, not Apple, is responsible for providing any maintenance and support services for the App, as specified in these Terms or as required by applicable law. Apple has no obligation to provide maintenance or support for the App. Company will have no obligation to provide you with any support or maintenance in connection with the Site.

2.5 Ownership

Excluding any User Content that you may provide (defined below), you acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the App and Site and their content are owned by Company or Company’s suppliers (“Creators”). Neither these Terms (nor your access to the App or Site) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 2.1. Company and its suppliers reserve all rights not granted in these Terms. There are no implied licenses granted under these Terms.

2.6 Feedback

If you provide Company with any feedback or suggestions regarding the App or Site (“Feedback”), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. Company will treat any Feedback you provide to Company as non-confidential and non-proprietary. You agree that you will not submit to Company any information or ideas that you consider to be confidential or proprietary.

3. User Content

3.1 User Content

“User Content” means any and all information and content that a user submits to, or uses with, the App or Site (e.g., content in the user’s profile or postings). You are solely responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party. You hereby represent and warrant that your User Content does not violate our Acceptable Use Policy (defined in Section 3.3). You may not represent or imply to others that your User Content is in any way provided, sponsored or endorsed by Company. Since you alone are responsible for your User Content, you may expose yourself to liability if, for example, your User Content violates the Acceptable Use Policy. Company is not obligated to backup any User Content, and your User Content may be deleted at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies of your User Content if you desire.

3.2 License

You hereby grant (and you represent and warrant that you have the right to grant) to Company an irrevocable, nonexclusive, royalty-free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, and to grant sublicenses of the foregoing rights, solely for the purposes of including your User Content in the App or Site. You hereby irrevocably waive (and agree to cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content.

3.3 Acceptable Use Policy

The following terms constitute our “Acceptable Use Policy”: You agree not to use the App or Site to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right, (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic (defined as real persons or similarity to), obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable, (iii) that is harmful to minors in any way, or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party, including applicable third-party terms of agreement (e.g., wireless data service agreements) when using the App. In addition, you agree not to: (i) upload, transmit, or distribute to or through the App or Site any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the App or Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii) use the App or Site to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the App or Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the App or Site (or to other computer systems or networks connected to or used together with the App or Site), whether through password mining or any other means; (vi) harass or interfere with any other user’s use and enjoyment of the App or Site; or (vii) use software or automated agents or scripts to produce multiple accounts on the App or Site, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the App or Site (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).

3.4 Content Removal Policy

We reserve the right to review, flag, and remove any User Content that we determine, in our sole discretion, to be in violation of our Acceptable Use Policy or otherwise objectionable. This includes, but is not limited to, content that: violates any third-party rights, including copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic (defined as real persons or similarity to), obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual, or is otherwise objectionable; is harmful to minors in any way; violates any law, regulation, or obligations or restrictions imposed by any third party. In addition, content may be removed if it: uploads, transmits, or distributes computer viruses, worms, or any software intended to damage or alter a computer system or data; sends unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; harvests, collects, gathers, or assembles information or data regarding other users, including e-mail addresses, without their consent; interferes with, disrupts, or creates an undue burden on servers or networks connected to the App or Site, or violates the regulations, policies or procedures of such networks; attempts to gain unauthorized access to the App or Site (or to other computer systems or networks connected to or used together with the App or Site), whether through password mining or any other means; harasses or interferes with any other user’s use and enjoyment of the App or Site; uses software or automated agents or scripts to produce multiple accounts on the App or Site, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the App or Site (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file). Flagging and Reporting: If you believe that any content on the App or Site violates these guidelines, you may flag or report such content to us. We will review the flagged content and determine, in our sole discretion, whether to remove or modify the content in question. Our decision to remove or not remove content is final. Notification of Content Removal: In the event that your content is flagged or removed, we may, but are not obligated to, notify you of the action taken. However, we are under no obligation to provide a detailed explanation for the removal or modification of the content. Consequences of Violation: Users who violate this Content Removal Policy or our Acceptable Use Policy may be subject to penalties including, but not limited to, temporary or permanent suspension of account privileges, reporting to law enforcement authorities, and other legal actions. By using the App or Site, you agree to comply with this Content Removal Policy and understand that the enforcement of this policy is at our sole discretion.

3.5 Complaints Policy

We are committed to providing a positive and respectful environment for all users of our App and Site. If you have any complaints regarding any aspect of our services, please follow the procedures outlined below. How to Submit a Complaint: If you wish to lodge a complaint, you can do so through one of the following methods: Email: Send your complaint to our support team at team@dewy.chat. Discord: Join our Discord community and raise your complaint in the designated support channel. Information to Include in Your Complaint: To help us address your complaint effectively, please include the following information: Your name and contact information; a detailed description of your complaint; any relevant screenshots or documentation that support your complaint; the date and time the issue occurred. Complaint Handling Process: Acknowledgement: Upon receiving your complaint, we will acknowledge receipt and resolve within 7 business days. Investigation: Our support team will review and investigate your complaint. This may involve contacting you for further information or clarification. Resolution: We aim to resolve complaints promptly and will provide you with a response outlining the findings of our investigation and any steps we have taken to address your concerns. All reported complaints will be reviewed and resolved within 7 business days. Follow-Up: If you are not satisfied with the resolution of your complaint, you may request a follow-up review. We will re-evaluate your complaint and provide a final decision. Confidentiality: We treat all complaints with the utmost confidentiality. Any personal information you provide will be handled in accordance with our Privacy Policy and applicable data protection laws. No Retaliation: We are committed to ensuring that there is no retaliation against any user who submits a complaint in good faith. If you believe you have been retaliated against for lodging a complaint, please contact us immediately. Contact Us: If you have any questions about this Complaints Policy or need assistance with submitting a complaint, please contact us at team@dewy.chat. By using the App or Site, you agree to comply with this Complaints Policy and understand that the enforcement of this policy is at our sole discretion.

3.6 Enforcement

We reserve the right (but have no obligation) to review, refuse and/or remove any User Content in our sole discretion, and to investigate and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms or otherwise create liability for us or any other person. Such action may include removing or modifying your User Content, terminating your Account in accordance with Section 8, and/or reporting you to law enforcement authorities.

4. Subscriptions

4.1 Subscription Period

The App, Site, or some parts thereof are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription. At the end of each period, your Subscription will automatically renew under the exact same conditions unless you cancel it or Dewy AI cancels it.

4.2 Subscription Cancellations

You may cancel your Subscription renewal either through the profile settings page or by contacting Dewy AI at team@dewy.chat or through the Discord (if available). You will not receive a refund for the fees you already paid for your current Subscription period, and you will be able to access the App or Site until the end of your current Subscription period.

4.3 Rate Limits

Dewy AI reserves the right to implement rate limits for users of the App or Site, both Pro and Free, in order to maintain the functionality and performance of the App or Site. These rate limits may include restrictions on the frequency and volume of requests made to the App or Site and may be adjusted from time to time at the sole discretion of Dewy AI. Users agree to abide by any rate limits imposed and acknowledge that exceeding such limits may result in temporary or permanent suspension of their access to the App or Site.

4.4 Billing

You shall provide Dewy AI with accurate and complete payment information for transactions processed through Apple for the App or through NMI for the Site. For App subscriptions, payments are processed via Apple’s payment system in accordance with Apple’s Media Services Terms and Conditions (available at https://www.apple.com/legal/internet-services/itunes/). For Site subscriptions, payments are processed through NMI, a secure payment gateway. You shall promptly update your payment information, including your email address and payment details, for either Apple or NMI as applicable, to ensure we can complete your transactions and contact you as needed.

4.5 Fee Changes

Dewy AI, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period. Dewy AI will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. Your continued use of the App or Site after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

4.6 Refunds

Except when required by law, paid Subscription fees are non-refundable. Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of Dewy AI. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price for the App to you.

5. Indemnification

You agree to indemnify and hold Company (and its officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the App or Site, (b) your violation of these Terms, (c) your violation of applicable laws or regulations, or (d) your User Content. Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Company. Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it. Dewy AI, not Apple, is responsible for addressing any end-user or third-party claims relating to the App, including but not limited to (i) product liability claims, (ii) claims that the App fails to conform to any applicable legal or regulatory requirement, or (iii) claims arising under consumer protection or similar legislation. Dewy AI, not Apple, is responsible for addressing any claims that the App infringes a third party’s intellectual property rights.

6. Disclaimers

The App and Site are provided on an “as-is” and “as available” basis, and Company (and our suppliers) expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. We (and our suppliers) make no warranty that the App or Site will meet your requirements, will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate, reliable, free of viruses or other harmful code, complete, legal, or safe. If applicable law requires any warranties with respect to the App or Site, all such warranties are limited in duration to ninety (90) days from the date of first use. To the maximum extent permitted by law, Apple will have no warranty obligation whatsoever with respect to the App, and Dewy AI, not Apple, is responsible for any claims, losses, or damages arising from any failure of the App to conform to any applicable warranty. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

7. Limitation on Liability

To the maximum extent permitted by law, in no event shall Company (or our suppliers) be liable to you or any third party for any lost profits, lost data, costs of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these Terms or your use of, or inability to use, the App or Site, even if Company has been advised of the possibility of such damages. Access to, and use of, the App or Site is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data resulting therefrom. To the maximum extent permitted by law, notwithstanding anything to the contrary contained herein, our liability to you for any damages arising from or related to these Terms (for any cause whatsoever and regardless of the form of the action), will at all times be limited to a maximum of fifty US dollars (U.S. $50). The existence of more than one claim will not enlarge this limit. You agree that our suppliers will have no liability of any kind arising from or relating to these Terms. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you.

8. Term and Termination

Subject to this Section, these Terms will remain in full force and effect while you use the App or Site. We may suspend or terminate your rights to use the App or Site (including your Account) at any time for any reason at our sole discretion, including for any use of the App or Site in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the App or Site will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases. Company will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account or deletion of your User Content. Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 2.2 through 2.6, Section 3, and Sections 4 through 11.

9. Copyright Policy

Company respects the intellectual property of others and asks that users of our App and Site do the same. In connection with our App and Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of our App or Site who are repeat infringers of intellectual property rights, including copyrights. If you believe that one of our users is, through the use of our App or Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:

Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

Here at Dewy AI (“Dewy AI”, “Dewy”, “we” or “us”), we respect the intellectual property rights of others, take claims of intellectual property infringement seriously and expect our users to do the same. In accordance with the Digital Millennium Copyright Act of 1998, 17 U.S.C. § 512 (the “DMCA”), we have implemented a policy to respond to notices of alleged copyright infringement that we receive.

Reporting Claims of Copyright Infringement

If you believe that any content or materials on the Dewy AI App, Site, or any associated services (collectively, “Services”) infringe your copyright, you may request removal of such content and materials (or access to them) from the Services by submitting written notification to our copyright agent designated below. This written notice of alleged copyright infringement (“DMCA Notice”) must include substantially the following:

Please send all DMCA Notices to our designated agent (“Designated Agent”) at the following email address: team@dewy.chat. Please do not send other inquiries or information to our Designated Agent. Absent prior express permission, our Designated Agent is not authorized to accept or waive service of formal legal process, and any agency relationship beyond that required to accept valid DMCA Notices is expressly disclaimed. If you fail to comply with all the requirements for your DMCA Notice, that DMCA Notice may not be effective. Please be aware that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.

Take Down Procedures

Upon receipt of a valid and complete DMCA Notice, we will take actions to remove and/or disable access to the allegedly infringing content or material and promptly notify the user who posted, uploaded or otherwise provided the content or material that we have removed or disabled access to such content or material. We will also take reasonable steps to notify or contact the user or member who posted, uploaded or provided the content or material of the notice and takedown. Such user or member may avail themselves of the counter notification procedures below which may result in the restoration of the content or material in question.

Counter Notification Procedures

If you, as a user, member or other person whose content or material has been alleged to be infringing (“Content Provider”), believe that the content or material you posted has been wrongly removed or disabled due to a mistake or misidentification, you may file a counter-notice with us (a “Counter Notice”). To be effective, a Counter Notice must be a written communication that includes the following:

Please send any Counter Notice to our Designated Agent listed above. Upon receipt of a valid and complete Counter Notice, we will forward a copy of the Counter Notice to the original complaining party and may replace or restore access to the content or material within 10-14 business days after receipt of the Counter Notice, unless the copyright owner files a lawsuit against the Content Provider with respect to the allegedly infringing content or material (or Dewy or its Designated Agent receives notice of such a lawsuit). Please be aware that if you knowingly materially misrepresent that material or activity on the Services was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

Repeat Infringers

It is Dewy AI’s policy to terminate or suspend membership privileges and accounts of any user or member who repeatedly infringes intellectual property rights in its use of the Services and/or to remove, delete and/or disable all content and materials posted, uploaded or provided by such user or member. We reserve the right at any time to disable access to, or remove any content or material or activity accessible on or from the Services claimed to be infringing of any intellectual property or proprietary rights or based on facts or circumstances from which infringing activity is apparent.

Modifications to Policy

Dewy AI reserves the right to modify, alter or add to this DMCA Notice and Takedown Section above, and all affected persons should regularly check back to stay current on any such changes. The designated Copyright Agent for Company is:
Designated Agent: Dewy AI
Address of Agent: 131 Continental Dr, Ste 305 Newark DE 19702
Email: team@dewy.chat

10. General

10.1 Changes

These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our App or Site. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Continued use of our App or Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

10.2 Dispute Resolution

Please read this Section 10.2 (sometimes referred to herein as this “Arbitration Agreement”) carefully. It is part of your contract with Company and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

(a) Applicability of Arbitration Agreement
All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with these Terms or the use of any product or service provided by the Company that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. Unless otherwise agreed to, all arbitration proceedings shall be held in English. This Arbitration Agreement applies to you and the Company, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under these Terms.

(b) Notice Requirement and Informal Dispute Resolution
Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute, and the requested relief. A Notice to the Company should be sent to: team@dewy.chat. After the Notice is received, you and the Company may attempt to resolve the claim or dispute informally. If you and the Company do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.

(c) Arbitration Rules
The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims, counterclaims, or request for relief under $250,000, not inclusive of attorneys’ fees and interest, shall be subject to JAMS’s most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other disputes shall be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS’s rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. Each party shall bear its own costs (including attorney’s fees) and disbursements arising out of the arbitration and shall pay an equal share of the fees and costs of the ADR Provider. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the country where you live or at another mutually agreed location. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

(d) Authority of Arbitrator
The arbitrator shall have exclusive authority to (i) determine the scope and enforceability of this Arbitration Agreement and (ii) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to, any assertion that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and Company. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and these Terms (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.

(e) Waiver of Jury Trial
YOU AND COMPANY HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Company are instead electing that all disputes, claims, or requests for relief shall be resolved by arbitration under this Arbitration Agreement, except as specified in Section 10.2(a) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow these Terms as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

(f) Waiver of Class or Other Non-Individualized Relief
ALL DISPUTES, CLAIMS, AND REQUESTS FOR RELIEF WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If a decision is issued stating that applicable law precludes enforcement of any of this section’s limitations as to a given dispute, claim, or request for relief, then such aspect must be severed from the arbitration and brought into the State or Federal Courts located in the State of California. All other disputes, claims, or requests for relief shall be arbitrated.

(g) 30-Day Right to Opt Out
You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: team@dewy.chat, within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your Company username (if any), the email address you used to set up your Company account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.

(h) Severability
Except as provided in Section 10.2(f), if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.

(i) Survival of Agreement
This Arbitration Agreement will survive the termination of your relationship with Company.

(j) Modification
Notwithstanding any provision in these Terms to the contrary, we agree that if Company makes any future material change to this Arbitration Agreement, you may reject that change within thirty (30) days of such change becoming effective by writing Company at the following address: team@dewy.chat.

10.3 Export

The App and Site may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Company, or any products utilizing such data, in violation of the United States export laws or regulations. You represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo or designated by the U.S. government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. government list of prohibited or restricted parties.

10.4 Disclosures

Company is located at 131 Continental Dr Ste 305, Newark DE 19702, Email: team@dewy.chat. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

10.5 Electronic Communications

The communications between you and Company use electronic means, whether you use the App or Site or send us emails, or whether Company posts notices on the App or Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in a hardcopy writing. The foregoing does not affect your non-waivable rights.

10.6 Entire Terms

These Terms constitute the entire agreement between you and us regarding the use of the App and Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Company may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.

10.7 Copyright/Trademark Information

Copyright © 2025 Dewy AI. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the App or Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

10.8 Contact Information

Dewy AI
Address: 131 Continental Dr, Ste 305 Newark DE 19702
Email: team@dewy.chat

11. Apple App Store Terms

This agreement is between you and Dewy AI, not Apple, Inc. (“Apple”). Dewy AI, not Apple, is solely responsible for the App and its content. This agreement does not provide for usage rules for the App that are less restrictive than or otherwise conflict with the Usage Rules set forth in Apple’s Media Services Terms and Conditions (available at https://www.apple.com/legal/internet-services/itunes/).

(a) Dewy AI grants you a non-transferable, non-exclusive, revocable, limited license to use the App for personal, noncommercial use on Apple-branded products that you own or control, subject to the Usage Rules in Apple’s Media Services Terms and Conditions. This license includes access via Family Sharing or volume purchasing, if applicable.

(b) Dewy AI, not Apple, is responsible for providing any maintenance and support services for the App, as specified in this agreement or as required by applicable law. Apple has no obligation to provide maintenance or support for the App.

(c) If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price for the App to you. To the maximum extent permitted by law, Apple will have no other warranty obligation with respect to the App, and Dewy AI, not Apple, is responsible for any claims, losses, or damages arising from such failure.

(d) Dewy AI, not Apple, is responsible for addressing any end-user or third-party claims relating to the App, including but not limited to (i) product liability claims, (ii) claims that the App fails to conform to any applicable legal or regulatory requirement, or (iii) claims arising under consumer protection or similar legislation.

(e) Dewy AI, not Apple, is responsible for addressing any claims that the App infringes a third party’s intellectual property rights.

(f) You represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo or designated by the U.S. government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. government list of prohibited or restricted parties.

(g) You must comply with all applicable third-party terms of agreement (e.g., wireless data service agreements) when using the App.

(h) Apple and its subsidiaries are third-party beneficiaries of this agreement, and upon your acceptance of this agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this agreement against you as a third-party beneficiary.

(i) For questions, complaints, or claims regarding the App, contact Dewy AI at: Dewy AI, 131 Continental Dr Ste 305, Newark DE 19702, Email: team@dewy.chat.